Aeobiome Website Visitor Privacy & Cookie Notice

Welcome

This Privacy and Cookie Notice ("Notice") outlines how Aeobiome Healthcare Pvt. Ltd. ("Aeobiome," "we," "us," or "our") collects, processes, uses, discloses, and protects personal data of visitors ("you," "your," or "Visitor") who access and use our website located at www.thirdbiome.com ("Website"). This Notice also describes your rights regarding your personal data and how to contact us with any questions or concerns.

Company Address:

Aeobiome Healthcare Pvt. Ltd.,
Peelamedu, Coimbatore - 641004, Tamil Nadu, India.

1. How We Collect and Receive Personal Data

We may collect or receive personal data about you from a variety of sources, including:

• "Direct Interactions": You may provide personal data by filling in forms, contacting us via email, phone, or WhatsApp.
• "Automated Technologies": As you interact with our Website, we may automatically collect technical data about your device, browsing actions, and usage patterns through cookies, server logs, and similar technologies.
• "Third-Party Services": We may receive technical data from analytics providers or advertisement networks.

2. Types of Personal Data We Process

The categories of personal data we may collect and process include:

• "Identity and Contact Data": Name, email address, phone number, physical address.
• "Technical Data": IP address, browser type, operating system, referring URLs, device identifiers.
• "Usage Data": Information about how you use our Website, including time spent on pages and interaction metrics.
• "Communication Data": Records of correspondence with Aeobiome, including customer support interactions.

We do not intentionally collect special categories of personal data unless explicitly provided by you.

3. Legal Basis and Purpose for Processing

We will only process your personal data when we have a lawful basis to do so. These include:

• "Consent": When you provide explicit consent to process your data (e.g., for newsletter subscription).
• "Contractual Necessity": To fulfill a request or agreement with you.
• "Legal Obligation": Compliance with applicable laws, regulatory requirements, or legal proceedings.
• "Legitimate Interests": For business operations such as analytics, website improvement, and fraud prevention.

The purposes for processing include:

• Responding to inquiries and support requests.
• Analyzing website performance and user interaction.
• Enhancing and securing our services.

4. Sharing of Personal Data

We do not sell or rent your personal data. We may share your data with:

• Internal teams within Aeobiome for business operations.
• Third-party service providers offering cloud hosting, analytics, or marketing support under strict confidentiality agreements.
• Regulatory bodies and authorities, where required by law.

All data sharing is limited to the purposes specified in this Notice.

5. International Data Transfers

Your personal data may be transferred to and processed in countries outside India. Where such transfers occur, we ensure appropriate safeguards are in place, including:

• Standard contractual clauses (SCCs).
• Binding corporate rules or equivalent legal mechanisms.

These safeguards are designed to ensure an adequate level of data protection in line with applicable laws.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Legal, accounting, or reporting obligations.
• Customer service, research, and marketing analytics.

Upon expiry of the retention period, personal data will be securely deleted or anonymized.

7. Data Security

Aeobiome implements appropriate administrative, technical, and physical security measures to:

• Prevent unauthorized access, disclosure, or misuse.
• Ensure the confidentiality, integrity, and availability of data.

These include SSL encryption, restricted access protocols, regular system updates, and staff training.

8. Third-Party Links

Our Website may include links to third-party websites, plugins, or services. We are not responsible for the privacy practices or content of such external websites. We recommend reviewing their privacy notices before submitting any personal data.

9. Your Data Protection Rights

Depending on applicable laws, you have the following rights:

• "Right to Access": Request a copy of your personal data.
• "Right to Rectify": Request corrections to inaccurate or incomplete data.
• "Right to Erasure": Request deletion of your personal data under certain conditions.
• "Right to Restrict Processing": Request limitations on how we process your data.
• "Right to Data Portability": Request a copy of your data in a structured, machine-readable format.
• "Right to Withdraw Consent": Withdraw previously given consent at any time.
• "Right to Object": Object to processing based on legitimate interest.

To exercise your rights, please email us at: privacy@thirdbiome.com

10. Updates to This Notice

This Privacy Notice may be updated periodically to reflect changes in legal requirements or our data practices. We encourage you to review this Notice regularly. Material updates will be communicated via the Website.

Contact Information

If you have questions, requests, or complaints regarding this Privacy Notice or our data practices, please contact:

Data Protection Officer
Aeobiome Healthcare Pvt. Ltd.
Email: privacy@thirdbiome.com